Check your Instinct Ink Identity order status and view shipment tracking when available.
Find your order
- Open your customer account using the link above and sign in with the email address used at checkout.
- Select the order you want to check.
- Open the shipment tracking link when a tracking number has been added.
You can also use the order-status link in your order confirmation or shipping email.
Tracking not showing yet?
Your order may still be processing, or the carrier may not have scanned the package yet. Tracking availability depends on the product, shipping method, and fulfillment provider. A shipping label can be created before the carrier receives the package.
Orders with more than one package
Items may ship separately. Check each shipment in your order for its own tracking number and delivery updates.
Digital products & creative services
Digital products and custom design services do not have carrier tracking. Check your order details and email updates, or contact us for progress on your project.
Need help?
Contact us with your order number and the email used at checkout. For delivery questions, see Shipping & Delivery.