Shipping & Delivery

We want your order to arrive with as little guesswork as possible. Shipping options, costs, and the most current estimated delivery information are shown at checkout based on your destination and the items in your order.

Order Processing & Fulfillment

Orders are prepared for shipment after the products in the order are processed and fulfilled. Because different products may be prepared or shipped separately, an order can occasionally arrive in more than one package.

Tracking

When tracking is available, it will be included in your shipping confirmation or order updates. Tracking can take a little time to begin showing movement after a label is created.

Delivery Estimates

Delivery dates are estimates rather than guarantees. Carrier delays, weather, customs processing, high-volume periods, and other events outside our control can affect transit time.

International Orders

International shipping is available where a shipping option is offered at checkout. Depending on the destination, customs duties, import taxes, or other local charges may apply. Any charges not collected at checkout are the responsibility of the recipient.

Address Changes

Please review your shipping address carefully before placing an order. If you notice an error, contact us as soon as possible. We will try to help, but changes cannot be guaranteed once processing or fulfillment has begun.

Missing, Damaged, or Incorrect Deliveries

If your package appears lost, arrives damaged, or contains the wrong item, use the Contact page and include your order number. For damaged items, photos of the product and packaging can help us review the issue faster. See Returns & Refunds for related information.