Returns & Refunds
If something is wrong with your order, contact us before sending anything back. We review return and refund requests individually and will provide instructions when a return is approved.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If an item is damaged, defective, misprinted, or different from what you ordered, contact us promptly through the Contact page with your order number and clear photos of the issue so we can review it.
Size, Color, or Change-of-Mind Requests
Fit and sizing can vary between products, so please review the product-specific sizing information and our Size Guide before ordering. Eligibility for returns or exchanges is subject to the store's Refund Policy and the circumstances of the order. Contact us first so we can confirm the available options before anything is shipped back.
Do Not Send Unapproved Returns
Please do not mail a product to a return address unless we have provided return instructions for your request. Sending an item back without approval can delay or prevent us from resolving the issue.
Order Changes & Cancellations
If you need to change or cancel an order, contact us as quickly as possible. We will try to help when the order has not entered processing or fulfillment, but changes or cancellations cannot be guaranteed once work has begun.
Approved Refunds
When a refund is approved and issued, it is returned through the applicable payment method. The time required for the credit to appear can vary by bank or payment provider.
Nothing on this page limits rights that may apply to you under applicable consumer-protection law.